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Rapid Bus Sdn Bhd is the largest bus operator in Malaysia operating mainly in urban areas of Klang Valley, Penang & Kuantan. As of February 2023, Rapid KL service brands unit of Rapid Bus, has operates 113 normal routes and also 69 MRT Feeder Bus routes, along with 8 Nadiputra routes in Putrajaya.
Rapid Bus routes were previously operated by Intrakota Komposit Sdn Bhd, a subsidiary of DRB-Hicom Berhad; and Cityliner Sdn Bhd, a subsidiary of Park May Berhad. When it took over, there were 179 routes. Since January 2006, Rapid KL has redrawn the entire network.
Rapid Bus is however not the only bus operator in Kuala Lumpur and the Klang Valley. Other bus operators such as Selangor Omnibus, MARA Liner and Causeway Link also serve the Klang Valley.
Rapid Bus began the first phase of the revamp of its bus network in January 2006 by introducing 15 City Shuttle bus routes which continue to serve major areas in the central business district of Kuala Lumpur. The buses run between four hubs at the edge of the central business district, namely KL Sentral, Titiwangsa, KLCC and Maluri, and Medan Pasar in the city centre. These bus hubs also serve as rail interchanges, with the exception of Medan Pasar, although it is at a walking distance from Masjid Jamek LRT station.
In March 2006, Rapid Bus revamped the bus network serving Kepong, Selayang, Gombak, Batu Caves, Bandar Sri Damansara and Bandar Manjalara areas which it called Area 2. The areas are now service by four Trunk Routes and 35 Local Shuttle routes when fully implemented. The four trunk routes all begin from the Titiwangsa hub where passengers can change to City Shuttles. At the other end, the trunk routes serve regional hubs where Local Shuttles fan out into the residential suburbs.
On 30 April 2006, the bus network in Area 3 covering Setapak, Ulu Kelang, Wangsa Maju, Keramat, Ampang and Pandan was revamped. Three trunk bus routes serve this area, one from Titiwangsa and two from KLCC while 26 local shuttle routes complete the network for this area.
On 1 July 2006, two express services, four trunk lines and 32 local services were introduced in Area 4. It covers areas including Cheras, Serdang, Kajang, Balakong, Putrajaya, Cyberjaya and Bandar Baru Bangi.
On 23 September 2006, Rapid Bus' revamp of the Klang Valley's bus network became complete with the introduction of new routes in Area Five which covers Subang Jaya, USJ, Puchong, and Petaling Jaya, Shah Alam and Klang south of the Federal Highway; and Area Six which covers Damansara, Bandar Utama, Kota Damansara and areas of Petaling Jaya, Shah Alam and Klang north of the Federal Highway.
On 21 April 2007, sixteen months after the first part of the first revamp, a second major revamp was undertaken on the entire bus network on grounds of feedback from commuters who wanted the buses to ferry them from their housing estates direct to the city centre without a need to change buses in the middle of their journey.
This revamp saw the routes being adjusted (e.g. B112 Maluri, formerly 112, now passes by Jalan Hang Tuah/Pudu/Tun Tan Cheng Lock instead of Jalan Maharajalela/Sultan Sulaiman), extended (T40 Kajang, is now U40 and is extended to Pasar Seni LRT), merged (T41 Serdang and 414 Serdang become U41 Pasar) or discontinued (route 107 ceased operations on that date).
On 1 December 2015, a third revamp, known as The Bus Network Revamp (BNR) was carried out by SPAD to improve urban public transport in Greater Kuala Lumpur/ Klang Valley. This procedure has caused RapidKL to surrender most of its bus routes to other bus providers such as Causeway Link, Selangor Omnibus, Setara Jaya and Nadi Putra, and also changes to the route numbers.
On 18 June 2020, Rapid Bus released new features on real time locations of bus in Google Maps, via collaboration with Google Transit. Almost 170 RapidKL's bus routes are covered with this real time feature, and were expanded to MRT feeder bus service as well as Rapid Penang and Rapid Kuantan.
On 2023, Rapid KL took over as the bus service operator for Pengangkutan Awam Putrajaya Travel & Tours Sdn Bhd in Putrajaya.
City Shuttles have red destination boards, trunk buses have blue boards, local shuttles have green boards and express services have orange boards.
Rapid Bus has also divided up the Klang Valley into six areas:
Route numbers for the local shuttle are prefixed by the letter T (for Tempatan), e.g. T323. Route numbers for the express services are prefixed by the letter E (for Ekspres), e.g. E11A.
There was a prefix for trunk shuttles which is U (for Utama) e.g. U410 and for city shuttles which is B (for Bandar), e.g. B114. Later all the prefix were demolished due to the revamping of the Land Public Transport Commission (SPAD) except the local shuttle T ( Tempatan) services.
The Land Public Transport Commission (SPAD) has divided up the Klang Valley into 8 stage bus corridors:
The Bus Network Revamp has been implemented by Land Public Transport Commission (SPAD) as of 1 December 2015.
| Rapid KL (Route 151) Previously served by Setara Jaya (December 2015 – 2022) and MARA Liner (2022 - January 2023) | ||
| Selangor Omnibus (Route 104) | ||
| Not in service (replaced with route T203 by Rapid Bus; towards Danau Kota / Jalan Genting Klang) | ||
| Selangor Omibus (Route 103) | ||
| Selangor Omnibus (Route 121) Previously served by Setara Jaya (December 2015 – March 2016) and Causeway Link (March 2016 – July 2017) | ||
| Selangor Omnibus (Route 120) Previously served by Setara Jaya (December 2015 – March 2016) and Causeway Link (March 2016 – July 2017) | ||
| Not in service (replaced with route T222 by Rapid Bus; towards Sri Rampai LRT station) | ||
| Not in service (replaced with route 300 by Rapid Bus) | ||
| Leng Seng and Rapid Bus (Route 251/252) | ||
| Not in service (replaced with route T 523 by KR Travel & Tours) Previously served by Nadi Putra (December 2015 - March 2020) and KR Travel & Tours (June 2020 - May 2022) | ||
| Causeway Link (Route 601) Previously served by Metrobus (December 2015 – October 2016) | ||
| Not in service | ||
| Rapid Bus (Route 850) No longer in service as of 1 December 2017, replaced with Route 852, starting from Titiwangsa | ||
| Not in service | ||
| Not in service (replaced with route T790 by Rapid Bus; towards Mid Valley Megamall) | ||
| Not in service (replaced with routes 700 by Seranas, KKBB and 708 by Rapid Bus) 700: Klang – Pasar Seni 708: Klang – Sunway Pyramid via Shah Alam | ||
| MARA Liner (Route 152) Previously served by Setara Jaya (December 2015 – 2022) | ||
| Selangor Omnibus (Route 120) Previously served by Setara Jaya (December 2015 – March 2016) and Causeway Link (March 2016 – July 2017) | ||
| T229 | Metro Prima Kepong – Bandar Baru Selayang | Rapid KL MRT (Route T114) |
| Currently not in service Previously served by Nadi Putra (December 2015 - March 2020) and Kumpool (from August 2022 onwards) | ||
| Not in service (replaced with route T 523 by KR Travel & Tours) Previously served by Nadi Putra (December 2015 - March 2020) and KR Travel & Tours (June 2020 - May 2022) | ||
| Causeway Link (Route 608); from IOI Puchong Jaya LRT station Previously served by Metrobus (December 2015 – January 2016) and Nadi Putra (January 2016 – October 2017) |
| First LRT feeder bus service branded with blue-white. Replaced with DRT service from Kummmute |
| Van service. |
| Express service with limited stops, parallel with route 250. Available only during peak hours on weekdays. |
| Express service with limited stops, parallel with route 300. Available only during peak hours on weekdays. |
| Express service with limited stops, parallel with route 600. Available only during peak hours on weekdays. |
| City Hop service. Serves KL East Mall, Melawati Mall and Zoo Negara. |
| City Hop service. Serves National Mosque, Butterfly Park and Bird Park. |
| Alternative service of route T776 with limited stops. |
| Alternative service of route T581 with limited stops. |
| Express service between Ampang and KLCC. Available only during peak hours on weekdays. |
| Express service to Presint 4. Available only during peak hours on weekdays. Original deadline is until 5 September 2023. |
| Direct limited stop bus service between Kajang, Bandar Baru Bangi and Putrajaya. Formerly operated by Smart Selangor bus route KJ04 where it used to serve between Kajang and Putrajaya until the service amendment in 2022. Currently this bus service has only one trip available on weekdays: 6.30 am from Kajang and 5.00 pm from Putrajaya due to focus on workers in Putrajaya but living in Kajang or Bangi. As there are no direct public transport access between Kajang and Putrajaya other than bus route 451 which is not available other than stated schedule, passengers must use rail services (such as riding MRT or KTM) for alternative travel options between Kajang and Putrajaya which is only possible by going northwards (to Kuala Lumpur) first then going back southwards (to Kajang or Putrajaya). The service has extended for 18 months from the original deadline which is 30 September 2023. |
| Provides bus connection between MRT Putrajaya line with LRT Sri Petaling line without leaving Selangor state. |
| Provides bus connection between MRT Putrajaya line with MRT Kajang line without leaving Selangor state. |
| Provides bus service for nearby community in Selayang. The bus service also extended to Taman Intan Baiduri from 1 February 2024. |
| Provides bus service for nearby community in Taman Wahyu. |
| Provides bus service for community in Kundang and Kuang as well the Gamuda Luge Gardens where the famous Skyline Luge was located. The service has extended for 12 months from the original deadline which is 16 March 2024. |
| Provides bus service for community in Desa Coalfields and Kota Puteri. The service has extended for 12 months from the original deadline which is 28 March 2024. |
| Provides bus service for community in Kg. Bukit Angkat and Jade Hills. |
Instead, Rapid Bus users are expected to use a combination of its four types of services to complete journeys. Local Shuttles take users in the suburbs to hubs, usually bus terminals or LRT stations, where users transfer to LRTs or trunk buses to continue their journeys to the city or elsewhere in the Klang Valley. The city centre is served exclusively by GoKL City Bus.
Spouse and a total of 4 youngsters under 15 years old are allowed to accompany the pass holder free on weekends and public holidays.
Effective 10 April 2019, all RapidKL buses is implementing full cashless journey for all routes by stages, in which the bus only accepts Touch n Go card only for user convenience. The systems were fully implemented by 27 May 2019.
The fares for each zone per single journey is as follows
| +Zones travelled (RM) !Zones !1 !2 !3 !4/BET | ||||
| Adults | 1.00 | 1.90 | 2.50 | 3.00 |
| Concessions | 0.50 | 0.90 | 1.20 | 1.50 |
There's also several travel pass were available, such as MyCity Pass which provides short-term daily unlimited journey (bus and rail) for Malaysians and non-Malaysians, while My50 (formerly known as My100 in 2019 - My50 in 2019 for bus services only, then My30 in 2020 & 2021) provides monthly unlimited journey for Malaysian citizens only.
Headway:
There are scheduled services that are not subject to the above headways.
Rapid on-Demand was first introduced as the proof-of-concept (POC) service in Wangsa Maju through route T250 from 3 October 2022 to 5 February 2023, followed by Alam Megah through route T757 from 13 February 2023 (now a permanent DRT service that replaced the feeder bus service) and Universiti Malaya through route T789 from 15 May 2023 to 14 August 2023.
As of July 2025 where the DRT proof-of-concept service was successful in 2023, there are currently 92 Rapid On Demand services in operation (79 Rapid KL On-Demand & 13 Rapid Penang On Demand) with 300 vans was deployed. Some of the on-Demand routes replacing the respective feeder bus services. The Rapid on-Demand services have expanded to service areas without Rapid KL bus and rail services, such as Rawang, Sepang & Klang areas in Selangor as well as the Seberang Perai area in Penang.
During the introduction of these services, there are 6 routes managed by Rapid KL, and these services are only available on weekdays and during the morning and evening rush hours only. For this initial introductory stage, BET will run at 15 minute intervals during the morning and evening peak hours. Frequency and service periods will be increased at a later stage depending on the demand for each route.
Buses for BET routes are about two to five buses initially and will be reviewed from time to time as the demand grows. BET is more of an enhancement to the current services, whereby the focus is more to shorten the travel time. Fare for single journey on RapidKL is RM3 for adults and RM1.50 for concession, at flat rate. As the rail system has been extended, most of the BET ridership has declined, resulting in termination of the most BET routes inside Kuala Lumpur district area. The last BET inside Kuala Lumpur district area is the BET7, from Sri Nilam at Bandar Baru Ampang, parallel to 300 service until LRT Ampang, then bypass through Ampang-Kuala Lumpur Elevated Highway (AKLEH) until Jalan Tun Razak interchange, then re-merge on 300 at Ampang Park LRT station before terminating at Munshi Abullah bus hub. This route is the most heavily used than any other BET's, and the bus only runs on morning rush hour, 4 trips daily. The fleet used is the Alexander Dennis Enviro500 and Volvo B8L double-decker bus.
As of May 2021, the service has been suspended due to Malaysia's total lockdown. Rapid KL has since discontinued the BET7 service and replaced with the new DS01 direct service.
On 16 November 2020, another trials were implemented, using 2 Toyota Hiace and 1 Hyundai Starex vans on newly-created route T252 for 4 months.
All leased fleets were returned after trials were ended, however on 11 October 2021, Rapid KL resumed the Hino Poncho minibus trials on 302 service, later expanded the trials to Rapid Penang on 15 October 2021 on route 11. Rapid KL then resumed the trial on T851 parliament service from 20 February until 27 June 2023, on which the buses sent back to Hino Motors Malaysia after trial ended.
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